1 2 3 Roofing believes that an informed client is the best client. “Knowledge through transparency” leads to the best decision making. We believe informed consumers will choose 1 2 3 Roofing.
We understand that the highest levels of roofing application can only happen when our business practices are just as strong. “Success through process” is our mantra and drives our entire infrastructure from concept through implementation.
One of the many, but most impactful failings of the roofing industry is what happens after you choose a company to work with. Once the sales pitch is over and it’s time to plan, organize, coordinate and implement a project and live up to what you were sold, the vast majority of roofing companies fail in one form or another. Often times, in all aspects:
Poor communication, broken promises and substandard workmanship are common in the roofing industry. Most importantly, insufficient and ill-timed communication will thwart any chance for success and ultimately lead to unending client frustration. Globally, the client experience is often very disappointing due to unrealistic expectations being set in order to acquire new business and an infrastructure ill-equipped to live up to those promises:
1 2 3 Roofing understands that the highest levels of roofing application can only happen when our business practices are just as strong. When our plans and your family’s plans align. When we follow through on the realistic expectations and detailed explanations of our processes, that we set with you. Unfortunately, good intentions are not enough. Successful implementation is only possible through diligent planning and execution.
Education, communication and execution are how we achieve peace of mind for our clientele. The highest levels of workmanship and warranty will ensure the long-term value of your investment in 1 2 3 Roofing. “Peace of mind through achievement”.
The roofing industry boasts a clever barb referring to roofing warranties called a “tail gate” warranty. This refers to your warranty being good, for as long as you can still see the tail gate of the roofer’s truck driving away upon completion. Another big failing of the roofing industry is what happens after the project is complete and there are many questions to ask:
Aftercare is commonly an afterthought in the roofing industry and the lack of effort by roofing companies in this area can lead to liability and a lot of frustration for consumers. Transparency, communication and execution are how we achieve peace of mind for our clientele. The highest levels of planning, workmanship and warranty will ensure the long-term value of your investment in 1 2 3 Roofing and here is what we will do to ensure that:
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